Do you have any special tips in dealing with the SSA?
Yes. Once you call SSA and actually talk to a claims representative, always ask for his or her telephone number. They are unlisted and you cannot get them from the phone company. Do not lose the number, save the number so you can re-contact your claim representative in 3 or 4 days for a follow-up.
The SSA is a gigantic bureaucracy. Make sure to write down the names, dates and location of everyone you talk to at SSA and if you complete forms always keep copies and if at an SSA office, ask to be provided with stamped and dated copies of the records you submit. Organize your records in a file and always bring your own records to the SSA office and ask for a supervisor if you have a problem.
Finally, dealing with the SSA can be frustrating and disheartening. Do not let yourself despair. Seek help if you need it and never, never, never give up.


